Davos 2025: TCS chief Kritivasan says AI can create more jobs, not take away them – CNBC TV18

While the debate continues about artificial intelligence (AI) and its impact on jobs, K Krithivasan, CEO of Tata Consultancy Services (TCS), believes there is a real possibility that his company will be able to handle increasing workloads. To be successful, you may have to increase the number of your employees. This new technology.

However, Krittivasan said hiring for these new roles will not happen in a vacuum – it is essential for applicants or those entering the job market to have the right set of skills.

“(The workforce) will have to develop new skills to adapt to AI. “As the volume of work increases with GenAI, instead of seeing a reduction in the workforce, we can have more people,” Krittivasan told CNBC-TV18 on the sidelines of the World Economic Forum summit in Davos, Switzerland on Jan. 21. “

Krittivasan believes that organizations need to constantly adapt to succeed, and therefore, the role of programmers will evolve as General AI becomes more mainstream. He said the number of people TCS needs will not reduce because of General AI.

His comments come days after TCS reported a net decline of 5,370 employees in the October-to-December 2024 quarter, taking the total employee headcount in the third quarter to 607,354. There was a net decline in headcount in Q3 after increases in two consecutive quarters. However, the company said it is on track to hire 40,000 campus trainees this fiscal year and even more in the next fiscal year.

Meanwhile, reiterating what he told CNBC-TV18 at Davos in 2024, the TCS CEO said he wants to re-emphasise the engineering culture at TCS, which is India’s leader in both market cap and headcount. The largest IT services company.

Noting that the company’s focus for 2025 is on growth with small changes rather than big changes, Kritivasan said building on TCS’s intellectual property (IP) will remain a key focus area and he does not foresee any major changes in the broader IT services business. not visible. Model due to AI.

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Speaking to CNBC-TV18 in Davos, Francisco D’Souza, managing partner and co-founder of Recognize, also said that as the IT services industry evolves, companies are moving beyond the traditional model of providing skilled personnel to create IP. Should increase.

“The IT services companies of the future are those that will be willing and able to invest in building expertise, and that expertise will come from investing in intellectual property,” he said.