Are you looking for a job in the hotel industry? These are the skills that are in demand in 2025 – CNBC TV18

The Indian government hopes that the tourism boom in the country will bring a new wave of jobs as the sector is projected to double to $523 billion over the next ten years. According to TeamLease, a Mumbai-based company that provides recruitment services, there was a ‘strong resurgence’ in hiring in the hospitality sector in 2024, with Pune and Chennai emerging as hotspots for new jobs in the hospitality sector.

Will this trend continue in 2025? A recent report by the Confederation of Indian Industry (CII) estimates more than 6 million new jobs in the tourism sector by 2034 from the existing 45 million.

While the demand for talent in the hospitality sector is increasing, the skills that employers are looking for are also evolving. “The adoption of technology – through innovations such as cloud kitchens, artificial intelligence-powered guest experiences and digital platforms – is reshaping workforce requirements. – Seasonal hiring and increased participation of gig workers are also helping to address peak demand periods. Playing an important role,” TeamLease said in response to CNBC-TV18’s queries.

It said around 20% of companies could invest in re-skilling their workforce, particularly in technology and customer experience roles, to meet the rising expectations of travellers.

Oberoi Group is an example of this. 90 year old luxury hotel chain has launched

The new initiative called RISE (Refining and Investing in Skills Enhancement Programme) aims to engage at least 1,800-2,000 apprentices aged 18 to 22 every year, placing them in food and beverage services, kitchen operations, front office, housekeeping. Have to train. And washing clothes.

Coworking chains like The Leela and The Indian Hotels Company have also launched similar upskilling initiatives last year due to the increase in the number of travelers and the lack of adequate talent to meet their needs.

The growing demand for personalized travel experiences, increased booking through online portals, cloud kitchens, increasing automation and proliferation of digital tools has created a space for people with digital marketing skills and data analytics and those willing to apply their expertise in artificial intelligence. Has opened. ,

The increasing role of technology is a threat to many jobs, but there is a way to prepare ourselves for the increasing requirements. As author Richard Baldwin argues in his 2019 book, The Globotics Triumph, the best way to defeat bots is to be more human.

“The global nature of hospitality requires professionals to be culturally competent, understanding and respectful of diverse backgrounds to effectively serve international guests. Additionally, strong problem-solving skills help employees smooth out unexpected situations. As automation and technology become more transactional, human-centric skills like empathy, communication and adaptability are needed to create memorable guest experiences. be important Let’s go,” said a TeamLease spokesperson.

While the government is pumping money into tourism infrastructure with a 44% increase in the latest annual budget outlay, the Tourism Ministry has launched a destination-based skill development training program to train, upgrade and sensitize local people near tourist destinations. Has also started. Under the initiative, around 12,187 candidates have been trained across 145 destinations, according to a statement from the ministry in July 2024.